We are a small company from Barcelona and we manage the apartments (approx. 30 individual units) directly. It’s been 4 years since we started using GCM2 and it’s property management system made our day to day activities a lot easier while drastically reducing the workload (probably reduced 3-4h of work a day).
We had previously tested some other PMS, channel managers and booking systems, and none of them offered such possibilities and definitely not for such good price! We book our apartments the same way a hotel books rooms – on Booking.com we have 2 types and then the bookings get assigned to the actual apartments – this is very easy to set up in GCM2 by using virtual rooms. Automatic emails make our life easier (whenever we get a reservation, the client automatically receives an email with arrival directions and answers to FAQ, etc.).
It’s also easy to optimize revenue by increasing the price automatically for high-demand periods, or applying a discount for low seasons, last minute, etc. GCM2 is booking.com preferred partner, and it works great with them, importing all the modifications, you can even report the credit card as invalid directly from GCM2. On top, we use GCM2 to create invoices, we can follow the monthly revenue by the click of the mouse in standard reports. Besides, with some basic css, you can modify the look and feel and adapt it to your other web content, and get a nice booking website.
We looked at a many PMS before choosing GCM2 and so far we have not regretted our choice for a second.
The flexibility and the technical possibilities of GCM2 are simply terrific. With GCM2 even complicated wishes and processes can be achieved. GCM2 offers possibilities that even far more expensive PMS systemscan not offer. In any case, the price of GCM2 is unbeatable. We have not found another PMS that can compete in price and technology.
In addition, support is extraordinay. No matter if you have unusual or difficult questions, you always get a personal answer within a few hours and not standardized answers, which unfortunately is common with many competitors. In addition, the support is open for suggestions for improvement and endeavors to take into account individual wishes.
In short, we can highly recommend GCM2 to any accommodation business!
Most important to us is a functionig and customisable solution with good support. After several tests we were lucky to find GCM2. Our expecatations were exceeded. Everything fits perfectly. Expecially the customsiation options and the support convinced us. Thank you GCM2!
We had been on the look out for a PMS/CRS, Channel manager solution and Booking engine that would give us holistic management of our properties whilst being affordable and well thought out.
We wanted multiple rates + policies to show on our website with same conditions as shown on Channels and OTAs as well as automated Guest and Staff communication by email and SMS, channel management and offers as well as yield optimisation of rates. We also automated our notifications to staff and created accounts for different members to focus on their tasks. This made work simpler and highly efficient enabling us to focus on business development of future properties and scalability.
Although we were hesitant at first to take on a self catering solution, we found the material prepared on GCM2 Wiki section highly informative and their customer support fantastic. It is evident that the persons behind this have done their homework well and we’re delighted to be using them. Absolutely a perfect solution for our business needs.
Hakem, Arenberg Home Apartments Brussels
Coming from IT/Telco world and recycled into hospitality operations business, I spent almost 2 years testing/experimenting PMS and channel management software that match with my business model. I was simply looking for a solution that resolves my practical problems of double booking, taking payments automatically, flexible reporting on costs of operations so I can track what’s going on.
While most of them look shine and beautiful, I got disappointed by their expensive pricing model, and closed architecture not allowing creativity in operations. I came accross GCM2 that answers favourably to all my requirements and even goes beyond by offering amazingly advanced functionality such as yield price management . Most importantly, anytime I wake up in the morning with a new idea GCM2 still accompanies me by making its reliable APIs available for a try.
Besides evolutive features, other important aspect is support . GCM2 support is 5 stars: Efficient documentation written in Wiki and available videos for self learners. An extremely reactive team who knows what it is doing. No bug found in more than 8 months of operations, which deservers awards.
I highly recommand this software for hands-on users who can build even their own hospitality software on top of this rock-solid core PMS!
Martin Page, Finca Son Jorbo
I had spent months trying to find a new PMS and Online Booking Engine for our bed and breakfast. There are literally hundreds out there, and I have tested lots of them, but trying to find one that would work for us seemed to be impossible. However GCM2 seems to be ideal. It has a huge range of features that are continually being updated and every time I think “wouldn’t it be great if it could do…” I discover that it either already can, or they can find a way to make it happen. You can customise it as much or as little as you like and I have taken quite a long time to get it set up just the way I want it and despite me asking endless questions, I have always had quick and helpful support from them. The pricing is also very reasonable for such a fully featured system. My only regret is that I didn’t find it sooner as I would have saved myself a lot of time.
Ivan Hure, DubrovnikTrip.Com
After I graduated and worked in tourism for some years I decided it is time to run my own business. Currently I am running 20+ apartments in Dubrovnik (Croatia). Without channel manager support my job is not possible to function. I looked online for couple of days and after I found GCM2, I knew from the start it was right choice. After some months of their great service and support I can say that I made great decision! They offered exactly what I needed and their fees are fair and probably best on market (without hidden cost). If you like visiting Dubrovnik – through my website you can discover the great compilation of travel listings , and book your stay directly (commission free & powered by GCM2)
Byron Atkinson, Heron Cove Bed and Breakfast
GCM2 continues to exceed our expectations in every way. Their booking/channel management system is very intuitive and if you have any questions they are very prompt to respond. Every interaction with them has been a true pleasure! They continue to partner with more and more OTA’s increasing their channel management’s reach. If you’re looking for an all-in-one booking and channel management system then I would strongly encourage you to stop your search and try GCM2!
Stefano Greco, Relocabroad
With GCM2 we have finally found what we were looking for. After trying many software and experiencing controversial results we now have a great booking system which delivers exactly what it promises and it is constantly updating with new interesting features. GCM2 offers a degree of flexibility and adaptability that is really hard to find in other competitors allowing us to set up our products properly and manage them smoothly. Support is also excellent offering prompt replies and high levels of customer assistance. We highly recommend GCM2, give it a chance and you will not regret it.
Breda, Starboard House
After trying many online booking systems we found that GCM2 provided the best booking system that is easy to use, has a lot of options to suit every accommodation provider and their technical support is very fast and helpful. I would receommend them.
Björn, Refuge Entre Deux Eaux
GCM2 has convinced us because it lets you personalize it very precisely and it has a lot of features. Also the pricing model fits very good for smaller Hotels. And the most important, the customer service is very helpful and responds comes very quickly most of the time in less than one hour.
Beat Wehrle, Huan Saran Guesthouse
I am very happy with GCM2, It makes my work with 2 guesthouses much more easy and thanks to more booking engines, we increased our bookings many times.
Chris Drysdale, Cloudside Inn
As we built our own website, it was important that we had a reservation system that we could adapt and tailor to our exact needs, as well as one which was easy for customers to use, and provided all the right functionality. Not only has the GCM2 system achieved this, but it has enabled us to move way beyond what we used previously. And the team are always on hand to help with any issues or questions.
I invested considerable time in researching the many different option on the market, and we made the right choice with GCM2 as it is far, far more economical than many of its competitors, and provides a much better return on investment.
Jim Chapotelle, Island Time RV
Island Time RV is a travel trailer rental company located in Nanaimo, British Columbia Canada. Our requirements for a booking system were quite unique, as we are not a conventional cottage, bed & breakfast or hotel. After searching and testing many other booking systems that fell short for our needs we found GCM2, thankfully! Our experience configuring and integrating GCM2 into our islandtimerv.ca website has been simple and effective, even with our custom needs. Working with the team at GCM2 to add some special enhancements has been a pleasure. They are a team on their game, quick and responsive and able to exceed our expectations on all levels…Thank You GCM2!
Caroline, proprietor Cortijo Valverde
We looked for a suitable online booking system for over 2 years and trialled 3 systems before shoosing GCM2. We found no other system had the flexibility or the ease of use delivered by GCM2, and certainly nobody could match the price. With GCM2 system we have managed to reduce our booking processing time and increase conversion. Added to the product’s excellent performance, is the second-to-none customer service Mark and Annette are always available to help and are a delight to work with. We have no hesitation in recommending GCM2.
Jeremy Greer, Jare’s Place Bed & Breakfast
beds24.com was a fantastic find! The calendar system meets all of our bed and breakfast website needs. Learning the system was easier than expected with all of the troubleshooting offerings in the forum section of there website. They were also open to adding features for us. The staff has been so patient with me and answered all of my questions and concerns for setting up my site. Thank to beds24.com for offering a simple yet advanced calendar system. You have make website upgrade a possibility.
Luc Delorme, Zen Namkhan Resort
We use GCM2 since over a year we are very happy about the program it’s work well when we synchronized with other databases like Expedia. The technical support is also first class. They did a great job.
Garvan Gallagher, Two Rooms in Dublin
After a lot of searching, reading reviews, trying software, installing and uninstalling various plugins, I found GCM2. It’s a perfect piece of software for a small B&B / hotel / guesthouse. And it’s very reasonably costed. I was able to import all my AirBnb bookings into the calendars for the various rooms and easily customise the booking page for our website. Then we had to start charging VAT, and with GCM2, it’s quite easy. The bits I love – generated invoices, one-click standard replies, able to add on other non-accommodation items to the booking, automatically update existing booking channels (eventually – delay is not GCM2 however) and most of all, not having to reply to the mountains of emails we can’t accommodate as potential guests can search themselves for our availability. It’s become the backbone of our booking process. The support is excellent too, and they have a pretty full (and fully supported trial process). Well done.
Clive & Shelley, Kenlea Cottage
Kenlea Cottage is a small B&B with four bedrooms, we are situated in Wellington NZ. We were really pleased to find GCM2 it is exactly what we needed, being new to the market we needed to be out on the internet on multiple sites and there is no effective way of doing that without a service such as GCM2.
We set up GCM2 by ourselves in no time at all and synchronised six different calendars. We don’t use all the features of GCM2 however we find the features that we do use to be exceptional good value compared to anything else available. We even set it up for a friend of ours who owns a 12 Bed Motel and he states it saves him quite a few hours of work every week. The support is exception always personalised service whenever needed.
George Amber, Amber House Limited
Before we chose beds24.com we evaluated more than 23 on-line booking systems from 7 separate countries.
Some systems were simply too expensive for a small B&B like ourselves and most did not have the minimum facilities that busy hosts need to simplify their lives and maximise profits.
We’ve found the beds24.com interface easy and intuitive to use without reading manuals and the developers remain very responsive to our comments and wishes.
beds24.com’s security features are in advance of their competitors and for sheer value for money their online booking system and reservations calendar is unsurpassed.
At most data entry fields in beds24.com immediate help is available if you `hover’ the mouse over the field – beats reading the fine manual! beds24.com has simplified our busy lives and increased our profits!
Gregg, The Nags Inn
We decided to use GCM2 after going initially with another system. GCM2 is very simple to use and automates the feeds to OTA’s. Its advantage over other offerings is its integration with booking and OTA’s rate files, Email confirmations and the automation. We are principally a restaurant so have little time to spend using the accommodation software. It took half a day to load our outstanding records and about the same time to link into the rate feeds.
We have not looked back since. We are a 5 Star Inn and have just received a TripAdvisor Excellence Award (top 10% percent in the world) and have also got a Gold Service Award from WTB along with 5 stars from the Food Standards Agency.
Ali, Managing Partner at Cognisant Hosting
We have designed and manage many websites for small and medium sized hotels and B&Bs. We believe we understand the needs of hospitality sector and have a clear view of what works for our customers. We have worked for a number of years with GCM2, having tried many other flavours in the past! GCM2 is extremely easy to integrate with websites regardless of the platforms used. The flexible rate plans, multiple property option, and easy management tools, make rate management and channel management effortless for us and our clients. Where we have needed new or additional features, GCM2 have been responsive, accommodating, and delivered great solutions. Annette & Mark are great business partners and we cannot think of a single reason why we would use another company.